Legal
Privacy policy
Last updated October 15, 2026
Information we collect
When you contact TrueBuilt, we collect the contact and project information you provide, which may include your name, phone number, email address, property location, project type, desired timing, and message. The website may also collect standard technical logs needed for security and reliable operation.
How we use it
We use submitted information to evaluate and respond to your remodeling request, schedule a walkthrough, prepare a project plan, maintain business records, prevent abuse, and operate this website. Contacting TrueBuilt does not sign you up for promotional or recurring marketing messages.
Text messaging (SMS)
Each estimate request form on this website (the estimate form and the walkthrough request form in the site assistant) includes an optional SMS consent box that is never pre-checked. If you check that box, you agree to receive text messages from TrueBuilt Remodeling at the phone number you provide about your estimate, scheduling and project updates. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, or reply HELP for help. You can also call (918) 238-9816. Consent is not a condition of purchase, and you can request an estimate without checking the box. We do not send promotional or marketing texts. Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes. See our SMS Terms for full details.
Storage and service providers
The website is delivered through Cloudflare. Estimate-request information may be stored in protected website infrastructure or CRM tools and generate a notification to the business. Service providers may process data only as needed to provide hosting, security, email, communications, and related business operations.
Analytics, advertising measurement, and cookies
This website uses Google Analytics 4, Google Tag Manager, and Google Ads conversion tracking, all provided by Google LLC. These tools set cookies and use similar identifiers to measure how visitors reach and use the site (for example, pages viewed, phone-number clicks, and estimate requests) and to measure the results of our online advertising. Google may process this data on its servers and may use it to improve its own services as described in the Google Privacy Policy and How Google uses information from sites that use its services. These measurement tools do not receive your phone number or your text-message opt-in consent from the estimate widget. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on, manage advertising personalization through Google Ads Settings, and block or delete cookies in your browser settings. The site works without these cookies.
Sharing
We do not sell personal information. Information may be shared with qualified trade partners when necessary to evaluate or perform a project, with your knowledge or as reasonably required for the requested work. We may also disclose information when required by law or to protect people, property, or the website. This sharing excludes your mobile phone number and text-message opt-in data and consent. Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes.
Retention and choices
We retain information for business, legal, security, and recordkeeping needs. To ask what information we have, request a correction, or request deletion where legally available, email toby@truebuiltremodeling.com or call (918) 238-9816.
Children
This website is for property owners and adults seeking remodeling services. It is not directed to children under 13.